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Our store's various platforms encrypt shipments You can consult customer service if you need to change the price when submitting *Instructions for placing an order: All products in our store are not available for sale. If there are any complaints about them being listed, they will be resolved on their own All links displayed in our store do not include tax. If you want to issue an invoice, an additional tax point is required. Please consult customer service for details deliver goods After placing an order and making payment before 3:30 pm every day, the goods are usually shipped on the same day. Normally, the goods are shipped within 48 hours, and if there are many orders, they are shipped within 72 hours. If there are special circumstances that prevent shipment, we will contact you with the delivery time. We can control the delivery time, but we cannot control the speed of arrival. The goods may encounter various situations on their way to us. Please understand. Our store's express delivery services include Zhongtong Express, Yuananda Express, and Baishi Express (for orders with high quantity, express delivery is cheaper). The shipping fees vary in different regions. For more details, please contact customer service. If you need to ship goods, please contact customer service to modify the shipping fee. Shipping fees are all collect (with additional shipping fees) Receipt of goods When receiving the goods, please carefully inspect the surroundings of the box. If you find that the outer box is severely deformed or damaged, the sealing packaging tape is broken or damaged, the sealing tape is incomplete, and there are obvious signs of being opened, please open the box and inspect the goods in person. If there is any shortage or damage, please do not take away the goods first. Contact us at the freight station for negotiation; Otherwise, upon receipt, it shall be deemed as acceptance of the goods without objection. 1. Return and exchange of goods without quality issues; If the buyer needs to return the product due to personal reasons, and there is significant damage or loss caused by the return of the product during transportation, a 20% discount will be given to the original price for a refund. We do not offer returns or exchanges without quality issues after seven days. Note: (The buyer of the returned item shall bear the round-trip shipping cost themselves. If the item is damaged, we will deduct the shipping cost at the time of shipment.) 2. Quality issues, returns and exchanges: If the cumulative weight of the product with quality problems exceeds 20KG, the round-trip shipping cost for replacement will be borne by our store (please contact our online customer service for specific shipping). If you do not meet the weight requirements and want to return the replacement in advance, the round-trip shipping cost will be borne by the buyer 3. Causing damage to goods during transportation: When receiving the goods, please be sure to unpack and inspect them in front of or in front of personnel. The cardboard box is elastic, while the plastic toys are not, so the outer box may not be damaged and the contents may be damaged. Please be sure to inspect the goods before signing for them. 5% damage to the product is within the normal range, and we will provide a service to reorder and send replacement parts for repair, but we will not send them separately. Transportation is carried out by a third-party company and is beyond our control. The transportation time is affected by various factors such as weather, vehicle arrangements, and transportation conditions, and cannot be used as a reason for returns.