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This product requires customization and is suitable for advertising/company gifts/kindergarten gifts/student prizes/local promotion/night markets, etc. Printing/plate making/mold costs are required; please consult customer service for details [Product number] MU053/5 [Product Size] 86.58.5cm/568cm [Box Packing Quantity] 144PCS/168PCS 【Outer Box Specifications】534439cm/43.54336.5cm [Gross Weight Net Weight] 23/22KGS/20/19KGS [Other Notes] (Can be printed/color/package/revise, etc., requires a certain quantity, please consult customer service for details) 1. After payment, we usually ship within 2-3 days. Due to our wide variety of products, packaging can be troublesome and the workload for stocking is very high. Please understand each other, and we will arrange for the warehouse to prepare and ship your order as soon as possible 2. If there is a need to inform about out-of-stock items, please make a note in the message that it's out of stock and be sure to notify me 3. Returns and Exchanges: ① Returns and Exchanges without Quality Issues: If a return is needed due to personal reasons of the buyer, and the returned product is significantly damaged or lost during transportation, a refund of 40% off will be issued at the original price. We do not offer returns and exchanges without quality issues for items older than one month. If there's really no other option, you can contact our customer service. (Buyers are responsible for the return shipping costs for returns; if the item is defective, we will deduct the shipping fee from our original shipment). ② Quality issue returns and exchanges: If the cumulative weight of the product exceeds 20KG due to quality issues, the return shipping fee will be covered by our store (please contact online customer service for details). If you wish to return the product for exchange without meeting the weight requirement, the return shipping cost will be borne by the buyer. ③ During transportation causing damage to goods: When receiving the goods, please make sure to open the box and inspect it in front of someone or an official. The cardboard box is elastic, while plastic toys are not, so the outer box may not be damaged but the contents could be. Please be sure to inspect the goods before signing for them. 5% damage to the product is within the normal range. We will offer a service to reorder and send replacement parts for repair, but we will not send replacements separately. The transportation is handled by a third-party company and is beyond our control. The delivery time is influenced by many factors such as weather, vehicle arrangement, and traffic conditions, and it is not considered as a reason for returns.