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Product name: Velcro Egg Roll Wig Ponytail Product model: MST08 Product material: high-temperature wire Product weight: about 100 grams Product specifications grids: about 60cm long Product packaging: OPP bag 1. Logistics Express Selection Our company cooperates with both our own and other courier services.The default is Shentong Express; if you need Best Express, please leave a note on the order.Logistics services are available for orders over 500 yuan! 2. Delivery time Express delivery: Orders placed before 2 PM on the same day will be shipped, and orders placed after 2 PM will be shipped the next day.For urgent orders, please contact customer service for priority scheduling. Logistics: Orders placed before 12 noon on the same day can be shipped.Orders placed in the afternoon will be shipped the next day. Note: Due to the wide variety of products, it is inevitable that there will be stock shortages. We apologize for any inconvenience this may cause to our customers.If the customer's product is below 30%, we will not notify the customer and will proceed with shipping the existing stock.The remaining out-of-stock products are available Reissue within 3 days.For customers who are out of stock, free shipping is included on the second purchase! Thank you for your understanding and support 3. Out of stock Customers should immediately check if the received product matches the order.If there are any discrepancies, please contact our customer service on the same day.If it exceeds 3 days, the company will handle it according to the situation. 4. Return and exchange goods. Customers can return or exchange goods for free within one week of receiving them, with return shipping costs borne by the customer.If the customer keeps the item for more than a week without affecting the second purchase, a 10% restocking fee will be deducted. If it's been more than a month, a 30% restocking fee will apply. Note: Regarding out-of-stock items.If it differs from what's on our shipping invoice, we will carefully review each distribution step.The situation is true; it was not caused by a third party, so we will double the compensation.If there is any dishonesty, we will consider whether to continue our cooperation.