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Company Introduction The Pandoong Xiangfa Hardware Factory in Dongshan District, Jieyang City specializes in the production of various forks, spoons, and soup ladles.The company adheres to the business philosophy of customer first and continuous progress, and upholds the principle of customer priority to provide excellent services to its customers.Welcome! -------Regarding Shipping------- If it is simply packaged, it can be shipped on the same day if there is stock available.In case of stock shortage, we will expedite production and ship the goods to you as soon as they are available. Before the products are shipped, we conduct strict quality control, but some scratches between products are unavoidable. Minor friction may occur during warehousing and transportation. We are doing our best to avoid this, and we hope for your understanding. -------About transportation------- For small quantities or small items/products/samples, our store uses express delivery for shipping. For large quantities or large items, our store uses logistics or freight transportation, with the choice depending on the actual circumstances. Our store uses the default express delivery template to calculate shipping fees. Buyers who need to use logistics/freight services should contact customer service to adjust the price after placing an order. If you have any special requirements, please contact customer service or call us. -------Regarding receipt of goods------- After receiving the product, please inspect it promptly. Check the goods before signing for them. If you find that the outer packaging is obviously damaged or the product inside is damaged, you may refuse to sign and contact us for assistance! -------About after-sales service------- After receiving the goods, if the buyer finds any quality issues, please contact our company promptly to discuss replacement or reshipment of the product. Our store does not accept requests for product exchange or replacement due to color differences or size issues.