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Exquisite Texture Finery Jewelry Necklace with Star Charm, 18K Gold Plated Stainless Steel Three Layers Waterproof, Perfect for Special Occasions CUSTOMER SATISFACTION Please don`t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. There are many payment methods available on DHgate.com such as credit cards, real-time bank transfers, offline payments (bank transfers). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by DHgate, and will not be released to us until you receive your order and are satisfied with it. 1.Shipping Cost: Select the quantity first, then click the country via logistic methods in the page. 2.Go the the next page, you can see the detail shipping cost by each logistic methods under your selection. 3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days. If you want to exchange the items received, you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status. Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!