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Factory address: No. 338, Liushitang, Shangjing Industrial Zone, Yiwu CityWelcome to order custom designs 1. Privacy mailing All products in our store are shipped confidentially throughout the entire process. The outer packaging is a clean cardboard box (except for wholesale), and the product name on the label is marked as 'Gift'. Except for necessary phone numbers, there are no store names of the sender or sensitive terms like adult products. 2。 What kind of delivery service? Our store cooperates with STO and YTO Express, both of which offer fast delivery and good service. 3. When will it be shipped? The courier will come to pick up the goods at 4:30 PM every day. However, since placing orders and packaging take time, it is recommended to place your order early once you are sure about purchasing to avoid delays in shipping due to unforeseen reasons. Generally speaking, we guarantee to ship orders placed before 4 PM on the same day. 4。 Can the price be reduced further? On the premise of ensuring product authenticity, our store's profit margin is already very slim, and we no longer accept price negotiations. For our store's dropshipping service on Taobao, we will occasionally launch some promotional activities; please consult customer service for details. 5. How to handle product quality issues Before shipping the product, we will have a responsible person conduct an inspection. However, due to bumps on the road and rough handling by the courier, there may be some after-sales issues. If there are quality issues with the product, we will cover the shipping costs for returns and exchanges within seven days of receipt. If the return or exchange is due to personal dislike rather than any quality issues, you will need to bear the return shipping costs. Because we have a complete quality management system, the possibility of quality issues is very small. Many suspected quality issues are later proven to be caused by users not being familiar with the product. If you have any questions about the product, it's recommended to fully communicate with customer service about how to use it. Please save our contact information in your notebook or phone to avoid not being able to reach us during your next purchase. You can contact customer service to request your usual contact information or the accounts for mobile clients like Wangwang and Qianiu.