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In order for members to receive the service they deserve in our store and to avoid unpleasant situations.Based on mutual understanding, fairness, and voluntariness, both parties jointly abide by the following terms: ◆Our store promises We are responsible for the information directly posted by our company. If there is any inconsistency in words and actions that causes losses to merchants, this website will bear the responsibility.However, we refuse to take responsibility for losses caused by the customer's own reasons (such as not reviewing product details and attributes).For example, a single pendant does not come with a chain, the product does not have a packaging box, and the size of the product is different from what was imagined. We hope customers can look more closely and ask questions. The product images are of actual items, but some are sourced from the internet. We strive to provide accurate descriptions for each product, so customers can purchase with confidence.If there are serious errors due to our negligence, we will promptly correct them and offer returns or exchanges. Strictly control the quality of the product; if there are any quality issues, our company will offer unconditional returns and repairs. Note: Our company is only responsible for the current confirmed orders.As information often needs to be updated, if changes occur after the membership is purchased, we will promptly notify you, allowing you to decide whether to cancel. ◆Member Request Carefully check (quantity, specifications, etc.), and promptly inform if there are any special requirements. The delivery address and contact information must be accurate; otherwise, any related losses incurred will be your responsibility. Timely payment of funds.If payment is not made within three days, the transaction will be automatically canceled. After arrival, please check the goods (quantity, quality, specifications, etc.) and contact us promptly if there are any issues.If there are no issues, please promptly confirm receipt and give a five-star review (thank you) ◆Other Agreements If the parties reach an agreement through other means of communication that conflicts with these terms, it shall be executed according to the agreement between both parties. Replacement for Defective Products: If members find products with genuine quality issues within 37 days of receiving them.Please contact our company first before making an exchange; our company will cover the one-time return shipping fee. Company maintenance or upkeep: The company will charge additional fees based on the actual situation. If there are product quality issues caused by the company, we will take full responsibility until the end. If there are problems like product damage caused by customer's carelessness, we will repair according to customer's requirements, but the return postage needs to be borne by the customer. If the repair costs exceed 10.00 yuan, the customer will need to cover the basic labor costs.