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Buyers need to know: If you purchase any product from our company and encounter quality issues or receive an incomplete shipment, please contact us promptly. We will promptly resolve the issue and provide you with a satisfactory response 1. Within 7 days of receipt, based on the date of signature on the shipping label, if you find products with functional defects or quality issues, please contact us promptly; claims beyond this period will not be accepted, and false claims will not be accepted once verified 2. Considering that it is impossible for customers to inspect all products one by one upon receipt, we allow for exchanges or returns within 7 days of receipt if quality issues are found. Since no product can be completely flawless or free of defects, we will cover the shipping cost for exchanges in such cases. Note: We only cover the cost of one shipment! We will inspect each product before shipping to try and avoid such issues! 3. We will try our best to accommodate the customer's specifications regarding product color or style, but we may not be able to fulfill them.If the color and style do not match, returns or exchanges will not be accepted. Customers may indicate that they cannot receive the requested items and these items may be considered out of stock 4. If the buyer claims dissatisfaction or difficulty in selling the product, but the product actually has no quality issues, we will not accept returns or exchanges 5. Customers must open the package and inspect the contents upon receipt, regardless of whether the outer packaging is damaged. If any products are damaged due to transportation issues, please have the relevant shipping company issue a certified statement with their official seal and provide this statement to us, so that we can assist the customer in filing a claim. We will not be responsible for any damage or loss of goods caused by logistics 6. All customers are requested to protect the integrity of the product packaging, accessories, or related documents. If the product itself has quality issues, we will provide an exchange within the specified time frame. The shipping cost for individual exchanges is borne by the customer. We recommend adding the replacement item to the next order 7. If the returned product's packaging is incomplete, accessories or related documents are missing; it has been repaired or modified without authorization; it has not been used or stored in accordance with normal methods; it has exceeded the product's warranty period; or the returned product has been tampered with or mislabeled, we will not be responsible for the return or exchange 8. When customers return products due to quality issues, please use regular courier to return them to our company. The customer will pay the shipping fee in advance, and the company will reimburse the shipping fee and the actual cost of the product upon receipt of the goods. If customers return products without communicating with customer service, we will not accept the return. Thank you for your cooperation; communication begins from the heart