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We solemnly declare: All product links in our store are exclusive of tax and shipping. To issue an invoice, please contact customer service for inquiries. For regular invoices and electronic invoices, an additional 1 point will be added to the tax If you do not consult customer service, no invoice will be issued by default. Thank you for your understanding [Product Name]: Pet Ice Silk Mat [Product Material]: Cool Sensation Fabric + Washed Cotton (Filling Material) + Mesh Fabric [Product Color]: Blue, Pink, Brown [Product Size]: XS (40*30cm), S (50*40cm), M (60*50cm) L (70*55cm), XL (100*70cm), XXL (150*100cm) [Product Weight]: XS-60g, S-95g, M-145g, L-190g, XL-315g, XXL-650g [Product Packaging]: OPP Bag XS-20*15*2cm; S-24*18*3cm; M-24*18*3cm L-32*22*3cm; XL-36*24*4cm; XXL-40*35*4cm [Packaging Specifications]: Bulk Delivery method: Small items (default is Yunda/ZTO, if you need a different method, please leave a message or contact customer service for clarification, we will try our best to meet your needs.)If there is no explanation before shipping, any resulting shipping costs are borne by the buyer themselves), large items shipped. After-sales service: Please sign for the goods in front of the personnel upon receipt, verify the total number of items and weight written on our order, and confirm everything is correct. If there are any issues, please contact us promptly. If there is a shortage, we will indicate it on the order. We did not count the quantity in person, and if you come to report missing goods, we will not be responsible. If there are quality issues with the product, please take a photo and send it to customer service for verification. Contact within 2 days for return, shipping fee prepaid. Refund will be processed upon receipt of the goods. Products with non-quality issues are not eligible for return or exchange. Please include your small note inside the returned package, indicating your number, recipient's name, reason for return/exchange, and your contact information. We will process it for you after receiving it.