Zees Dikke Zool Stap Comfort Heren Binnen Warm Antislip Cartoon Katoen Winter Thuis Harige Pantoffels Dames

Retail and Wholesale Instructions 1. Currently, we cooperate with STO for large packages, ZTO, Huitong, and China Post. Please contact online customer service for actual status. 2. All products support 7-day no-reason returns and 15-day exchanges. Exchanges are supported as long as the product does not affect secondary sales. For quality issues, our company will cover the return shipping costs. Customized products are not eligible for return except for quality issues. 3. If there is a slight odor in the product, it is not a quality issue. New shoes inevitably have a little smell. All pictures in the store are taken in real life. Color differences caused by different monitors and lighting are not quality issues. 4. The recommended sizes by the store are based on the sizes of the majority of customers; a very few may not fit properly.For bulk orders, it is recommended to request samples If the customer returns the shoes due to size mismatch, odor, or color difference, the return shipping cost needs to be borne by the buyer. 5. If there are quality issues or shortages after receiving the goods, buyers need to contact the seller within 12 hours from the time of signing for verification. We will either resend or refund the goods, and buyers will need to bear responsibility if this time frame is exceeded 6. The order status is 'shipped.' Due to delays in parcel tracking, if the customer requests a refund within a short period, shipping fees will not be refunded. 7. During the Double 11 and Double 12 sales events and major promotions, warehouse order volumes increase significantly, which may cause delays in shipping. If there is a mistake or missing items from the warehouse, we will provide corresponding compensation, either by resending or refunding, with return shipping costs covered by our company. 8. Under normal circumstances, most orders paid before 5 PM can be shipped on the same day, with the majority dispatched within 48 hours. For any abnormal orders or delays beyond this timeframe, please contact customer service promptly to investigate the cause. 9: The prices linked in our store do not include tax, and additional tax points need to be added for invoicing. Please consult customer service for details.