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Precautions ▼Regarding air bubbles: Memory foam products are made using a mold-foaming, one-time molding process, which inevitably results in some small air bubbles. These air bubbles are also an important basis for distinguishing cut foam from memory foam.Bubbles do not affect the use of the product. ▼Pillow Care: After each period of use, please take the pillow to a ventilated area to air dry and disinfect, which helps maintain the pillow's elasticity. ▼Softness and Hardness: Polyurethane is a temperature-sensitive material, and the product's softness and hardness will vary depending on the season, which is a normal phenomenon. ▼Regarding the smell: Due to the fact that products are freshly manufactured, they may have some raw material odor. During transportation, they are sealed in packaging, so there may be a slight smell when opened, which is a normal phenomenon and does not affect use or health. The smell will dissipate after a few days of ventilation. ▼Regarding color differences: the store images are taken from the actual products.Due to differences in lighting, environment, computer display screens, and personal perception of colors, there may be slight color variations. If you are sensitive to this, please consider carefully before purchasing. ▼ Regarding packaging: The product is packaged in OPP bags by default. If you have other requirements, please contact Wangwang customer service