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Product Specifications Product name: Mom Heart-shaped Necklace Product specifications: approximately 2.5*2.5cm Product color: Gold, Silver, Rose Gold, Two-tone Product weight: about 6.0 grams Chain Style: Stainless Steel Cross Chain Chain length: 45cm+5cm Product material: The raw material is alloy inlaid with artificial materials, surface electroplating Product Packaging: Individual PP Bags Product Display We all take photos of actual products, so why is there still color difference? Color difference in online shopping is unavoidable because everyone's monitor settings are different, colors vary as well. There are many brands of monitors, and each brand displays colors slightly differently. If you mind color difference, please purchase with caution 1 Color Difference Explanation: Due to differences in the background, lighting, and computer monitor reproduction, product color differences and colors may vary and are not within controllable limits; this does not constitute a quality issue.The product is subject to the actual item.They are basically handmade, so those who are very concerned about color differences and minor flaws should consider carefully before deciding whether to order. 2. Shipping: After the buyer places an order and makes payment, we will ship within 72 hours (1-3 days). Basically, orders placed and paid before 4 PM will be shipped out on the same day.If there is a shortage, we will contact you via phone or Wangwang. 3: For bulk goods that need to be shipped via consignment, please inform customer service of the nearest company address and shipping station name.So that you can pick up the goods at the nearest location in the shortest time.We solemnly declare that neither we nor anyone else can control this situation. Please do not use dissatisfaction with our service attitude or delivery time as a basis for evaluating us. 4. Signature upon Receipt: Please make sure to sign for the goods yourself when they arrive. If a family member, friend, or doorman signs for them, it will be considered as your signature.Please make sure to open and inspect it on the spot before signing for receipt.If there is any damage to the product during shipping, please directly contact the delivery personnel for verification and claim compensation or refuse to accept the package. 5 After-sales: If there are any quality issues within three days from the date of receipt, please contact us promptly. We will provide responses for returns and exchanges; any claims after this period will not be accepted.If there are no issues with the quality, no returns or exchanges are allowed. If it's simply because you don't like it, it's too different from the picture, not what you expected, or not as good as imagined, the purchased product cannot be returned or exchanged. 6 Evaluation: Your sincere evaluation is our relentless motivation to move forward. If you are satisfied with the received goods and feel happy, please give us an encouraging positive review. Once there are any issues or dissatisfaction, please promptly communicate with customer service. Any problems can be quickly resolved, clearing your doubts and dissatisfaction in time to restore your pleasant mood.