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The large fur collar of this garment is made of real rabbit hair, so almost every piece of clothing will have some floating fur upon receipt. This is unavoidable, as the fur collar is too large and the real fur collar itself is not as strong as the fake fur. However, it will not shed fur on its own when worn, as long as you don't pull it. At the beginning, there will always be floating hair. You need to pat it with your hands or wipe it with a wet towel. After that, it's okay. Clothes and packaging bags will undergo various deformations and naturally shed hair after prolonged exposure. Good things are delicate. If the item is not cheap and you really don't like it or it doesn't fit, it can be returned or exchanged with quality assurance, free shipping insurance, and worry free returns. Shopping worry free If you need to send [], please contact customer service to make up the price difference. time Our store usually ships within 48 hours for orders of 50 or less (inclusive). In case of special circumstances where the order is not shipped within 48 hours, our store will contact you immediately. If you are unable to contact us immediately, please contact our online customer service on your own. Please refer to the order coordinator of the department for arranging the delivery time and schedule for bulk shipments. Orders placed after 3pm on Saturdays will be extended until next Monday for shipment. urgent In case of peak order placement, our store will ship according to the order placed. In case of special circumstances, shipment may be delayed. Please contact customer service promptly if needed urgently. information After shopping, if you need to return or exchange, please contact customer service first, and then fill out the return or exchange registration card. Please be sure to fill in the complete information carefully (number, Wangwang ID, ordering name, ordering contact phone number). exchange goods Fill in the return information and contact customer service to apply for an exchange. Our store will register the exchange [tracking number] and pay the additional shipping fee. After receiving the item, our store will exchange it and resend it. return goods Fill in the return information and contact the customer service to apply for return. Our store agrees to fill in and send [Doc No.]. After receiving the goods, our store confirms that the goods are in good condition and handles refund to Alipay (credit card). Return and exchange policy Bear the shipping cost The buyer bears the shipping cost We will bear the first shipping and return shipping costs for clothes with the wrong style, color, size, and quality issues (with a maximum return shipping cost of 10 yuan). For quality issues such as extensive damage, serious detachment, and stubborn stains, please take photos of the product after receiving it and send them to our after-sales customer service staff. We will verify the situation and provide it to you. However, please note that if it is found to be artificially damaged or returned without the consent of our staff, our company will not be responsible for any losses. After purchase: Too big or too small, too thin or too thick, transparent, size mismatch with color difference, size mismatch, asymmetry that does not affect wearing, poor fabric, poor workmanship, thread ends, uncomfortable wearing, differences in details, slight stains, not as good-looking as in the picture, unsatisfactory upper body effect, different from imagination, slight thread detachment at the seams of the clothes, etc. These are not quality issues. The above issues require returns and exchanges, and the shipping cost will be borne by the customer. Return and exchange requirements Fill in return and exchange information Goods with perfume smell after removal of labels, washing, wearing, and special discount will not be returned or replaced. The packaging and original accessories must be kept intact and returned unopened. We do not accept any form of collect shipping fee. Please provide a few details to be paid in the package. Due to the easy surface damage caused by transportation, it is difficult to identify. We apologize for any inconvenience caused Number, account login name, contact information, reason for return or exchange, defective product Name, size, color, quantity of items, goods to be exchanged, size, color (if not available, please do not fill in), and detailed address and recipient phone number for return.