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1 src=https://cbu01.alicdn.com/img/ibank/2020/303/046/13299640303_1062194340.jpg / This image comes in two versions, Chinese and English. If you need the English version, please contact customer service. Return and Exchange Policy: 1. The following situations allow for returns and exchanges: 1. If the product is damaged, the wrong color or style was sent, items are missing, there are large stains, or it is severely damaged to the point of being unsellable, you can apply for a return or exchange. When applying for a return or exchange, please be sure to take photos first and then contact our customer service staff for negotiation and resolution. This will be considered a quality issue by our company.Our company does not accept cash on delivery. Please help us pay the shipping fee in advance. Any costs incurred will be transferred directly to your designated Alipay account via Alipay.Note: We will not accept returns made without contacting us first The following situations do not qualify for returns or exchanges: 1. Defects caused by human error, product damage. 2.Occasionally, there may be small air bubbles, minor imperfections, tiny particles, or fine scratches on the lenses that do not affect sales. These are not considered quality issues. No glasses manufacturer can completely avoid such problems. 3. Issues due to the buyer's own reasons, such as: it's not what I imagined; the style is not attractive, or it's different from what was purchased from other manufacturers, the feel is not good, etc., making it difficult to sell. 4.There are differences in color between the front and back lenses, and there is a color difference from the picture because each time the lens coating color and the frame spray paint color are slightly different, which is unavoidable. Precautions: All after-sales issues must be reported to our customer service staff within 5 days of receiving the goods, based on the date of delivery by courier or logistics. Please provide the purchase order number when applying for after-sales service. One order can only be processed for after-sales service once. Please be sure to carefully check the quantity, style, color, specifications, and quality upon receiving the goods. We will not cooperate with customers who leave negative or neutral reviews again. Thank you. Shipping instructions: Question: When will the goods be shipped after payment? Answer: All listed items will be shipped within 48 hours after payment! Question: Is the product color accurate? Is there a significant color difference? Answer: Due to lighting conditions, color differences are unavoidable in online shopping. We have tried our best to photograph the items to be as close to the actual product as possible. Please understand that all images are taken of the actual product! Question: Detailed information about the product? Answer: Each corresponding item has a detailed description, including color and size, which are noted. If there is no detailed information available, you can inquire first. Before purchasing, please be sure to exercise your right to be informed and take a good look! Since there is no color selection, you can clearly note your preferences when placing the order, for example: 5 sets of glossy black, 3 sets of bright red, 6 sets of leopard print Question: Which courier service should be used? Answer: 1. Our company's partner courier companies are: YTO Express, U-Speed Express 1. Jiangsu, Zhejiang, and Shanghai: 6+2; 2. Anhui 7+6 3. Hunan, Beijing, Henan, Tianjin, Hubei, Hebei, Shandong, Guangdong: +87 4. Hainan, Chongqing, Shanxi, Shaanxi, Sichuan, Liaoning, Yunnan, Gansu, Guizhou, Guangxi, Heilongjiang, Jilin: 12+8 5. Tibet, Xinjiang. Gansu, Qinghai, Inner Mongolia: 15 2. EMS shipping to remote areas of the mainland: The weight is calculated at 500 grams for all locations nationwide. The initial fee is 25 yuan, and the additional fee is 15 yuan per unit of additional weight Question: I have purchased multiple items, how do I notify you to change the price and shipping fee? Answer: We strongly recommend that you use the purchase order to make separate purchases without making any modifications. Once you have placed separate orders, you can contact us via Wangwang to help you adjust the shipping fees.Only one shipping fee is charged for multiple items from the same location.